What is SAP CRM?
CRM (Customer Relationship Management) is optional functionality available from SAP to manage every aspect of your communication and historical information about your customers. It is a scaleable solution that can assist your company in acquiring and retaining customers, improving customer loyalty, gaining customer insight, and implementing customer-focused strategies. SAP CRM is a true customer-centric enterprise helps your company drive new growth, maintain competitive agility, and attain operational excellence.

Why Auritas?
Auritas professional service team has implemented SAP CRM in a number of industries to help companies provide an exceptional and consistent customer experience. We have experience implementing CRM front-office capabilities for all channels across marketing, sales, and service; embedded analytics; and end-to-end, industry-specific processes on the proven SAP NetWeaver platform. We are SAP CRM experts and our senior consultants can help you go live with your chosen components in a timely manner. We prepare accurate project plans and measure the users participation for testing, decision-making, and approval. We will provide all the necessary documentation and transfer knowledge to the IT team and users for ongoing success.

Contact us at crm@auritas.com or (407) 834-8324 for more information or to set up a complimentary requirements analysis, consultant conference call or personalized web cast for any of our SAP Data Lifecycle services.