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NEW Case Study Covers 21 {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support

Queensland Health's Journey to Compliance and Governance

Queensland Health collaborated with Auritas to implement SAP Master Data Governance (MDG). Recognizing the critical need for a robust strategy, the partnership addressed healthcare industry compliance and data security concerns. Through Auritas and SAP assessments, the organization achieved centralized master data, standardized processes, and improved data integrity. The enduring collaboration with Auritas through AuriCare ensured ongoing support, contributing to legal compliance, streamlined data maintenance, and enhanced planning capabilities.
  • Standardized processes

    Centralized source that extends across a wide variety of heterogeneous systems.

  • Ensured compliance

    Enforced compliance with legal regulations pertaining to health care and public sectors.

  • Centralized source

    One system of record for Master Data maintenance to minimize time & effort.

About Queensland Health

Formed in 1859, Queensland Health is the overall public health service in the state of Queensland, Australia. The system is made up of 16 Hospital and Health Services, and the Queensland Department of Health. It employs over 97,000 staff and has an annual operating budget of over AU$30 billion.
Queensland Health 2 {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support
Queensland Health {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support
Queensland Health {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support

About Queensland Health

SFormed in 1859, Queensland Health is the overall public health service in the state of Queensland, Australia. The system is made up of 16 Hospital and Health Services, and the Queensland Department of Health. It employs over 97,000 staff and has an annual operating budget of over AU$30 billion.

The Challenge

Queensland Health is utilizing SAP S/4HANA and collaborated directly with SAP to enhance its system. However, recognizing the importance of a comprehensive strategy to implement SAP Master Data Governance (MDG), SAP enlisted Auritas' expertise to contribute to the project.

In the healthcare industry, strict adherence to regulations and safeguarding sensitive data are paramount. In the absence of a robust data governance framework, organizations risk operating with unoptimized processes that are not aligned with business objectives, jeopardizing both compliance and security.

The Solution

The SAP team allowed Auritas to review previously conducted assessments and conduct their own evaluations to identify specific issues and opportunities for standardization within the organization's data landscape. These assessments served as the foundational basis for the implementation of SAP Master Data Governance (MDG), a comprehensive system designed to streamline data management and enhance data quality.

The introduction of SAP MDG enabled the organization to centralize master data, enforce standardized processes, and ensure data integrity. This transformation not only resolved historical data governance issues but also facilitated more accurate business analytics and insights, allowing the organization to harness the full potential of its data assets effectively.

Beyond the implementation, Queensland Health sustained its collaboration with Auritas through its Application Management Services (AMS) AuriCare. This enduring partnership allowed Auritas to address any issues arising from the implementation, encompassing both data-related concerns and the SAP MDG tool itself.

The overarching objective of this enduring partnership was to ensure the proper functioning of the tool post-implementation while also validating that the established rules and processes were achieving their intended goals.

QueenslandHealth {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support

Results & Benefits

The results of the project included a list of benefits:
  • Standardized processes and a single system of record for Master Data maintenance helped minimize time, effort, and inconsistencies across the organization.
  • Clean, accurate data from a centralized source across heterogeneous systems enabled secure insights and improved precision in reporting and analytics.
  • Enhanced planning and forecasting capabilities through increased data accuracy and consistency across all operational functions.
  • Ensured compliance with healthcare and public sector regulations while supporting better procurement decisions through centralized Supplier Master Data and contract management.
QueenslandHealth {new} Queensland Health: SAP MDG Implementation & Ongoing AMS Support

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