Conagra's Journey to Operational Efficiency with Automated Document Management
Conagra Brands partnered with Auritas to implement automated document management, with archiving and indexing, integrating OpenText Core Archive with SAP ECC for seamless retrieval. This solution reduced manual effort, ensured compliance, and boosted efficiency, enabling faster access through DocuLink and SAP Document Search.
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Accelerated document retrieval
Automated ingestion of business documents into OpenText Core Archive from multiple channels.
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Improved operational efficiency
Integrating the document pipeline solution for seamless retrieval through SAP DocuLink.
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Reduced manual effort
Implemented document pipeline solutions enabled retrieval of documents through DocuLink and SAP Document Search.
About Conagra Brands
Formed in 1919, Conagra Brands is a leading American food manufacturing company. It operates a diverse portfolio of iconic food brands across various categories, including frozen, snacks, and packaged foods.
The company employs over 18,000 people and generates $12 billion in annual revenue, consistently innovating to meet consumer needs and trends in the food industry.
About Conagra
Formed in 1919, Conagra Brands is a leading American food manufacturing company. It operates a diverse portfolio of iconic food brands across various categories, including frozen, snacks, and packaged foods.
The company employs over 18 thousands people and generates $12 billions in annual revenue, consistently innovating to meet consumer needs and trends in the food industry.
The Challenge
Conagra Brands faced the challenge of automating document management, specifically the archiving and indexing of a vast range of business documents, including billing, deductions, agreements, and customer correspondences. These documents came from multiple sources and formats, and Conagra needed a unified system for efficient document management.
The key challenges included automating the document indexing process, eliminating manual tasks, ensuring seamless integration with SAP transactions, and managing risks related to compliance, audit requirements, and user access rights.
The Solution
To address Conagra Brands' automated document management challenges, the plan focused on automating the ingestion and indexing of business documents into OpenText Core Archive from multiple channels. The solution would process documents from various sources, such as shared folders, 812 claims, billing, and customer correspondences, ensuring all documents are consolidated into a unified system for easy access and retrieval.
The integration of the document pipeline solution with SAP ECC would facilitate smooth storage and retrieval of documents within SAP transactions. This would enable documents to be automatically indexed and linked to SAP processes, significantly reducing reliance on manual intervention. OpenText Core Archive would serve as a secure and efficient platform for document storage, while SAP DocuLink would provide seamless access to these documents for users.
To fully automate the indexing process, advanced solutions would be implemented to ensure documents are automatically classified and tagged without manual input. This would streamline operations and ensure consistent, accurate document management across the organization.
The solution would also incorporate measures to address compliance and audit requirements, ensuring the automated document management process aligns with internal policies and external regulations. Access rights would be carefully managed to ensure that sensitive documents are only accessible to authorized users.
Results & Benefits
The implementation resulted in:
