Founded in 1997, Puget Sound Energy (PSE) is an energy utilities company located in the state of Washington, USA. It provides electrical power and natural gas to the Puget Sound region with over three thousand employees.
Facing issues with their database mainly caused by siloed data on multiple ECM platforms without established control protocols or optimized process, the utilities company encountered the high costs of maintaining those. The company worked with Auritas to draft a solution. The successful implementation of a consolidated document management system with the help of OpenText and Auritas has enabled Puget Sound Energy to streamline its processes, reduce risk, and increase efficiency.